NOAH HOMZ RETURNS AND CENCELLATION POLICY

WORRY FREE PURCHASE FROM NOAH HOMZ LUXURY FURNITURE & INTERIOR

We understand your concern about safety and security of items you purchased from us. Please be assured that your money / goods are absolutely safe with us, and we will take utmost care to ensure that your trust on us remains perpetually strong.

ORDER CANCELLATION

  • Customer can cancel the order within 3 working days of order placement with NOAH HOMZ Luxury Furniture & Interiors.
  • All our furniture orders are customized to client’s requirement. We do not accept cancellation of orders for liking or personal issues if they are customized by your size and designs requirement.
  • If the order is cancelled by the client by the client, advance paid would not be returned.
  • As NOAH HOMZ Luxury Furniture does not have all the product ready to stock and make as per customer order. Customized to his/her requirement.
  • You will appreciate cancellation is not a possibility once production has started.
  • Once the order is ready for dispatch, we can hold the material for maximum period of 30 days in our warehouse on client’s request, if the order dispatch is further delayed from the client’s End .We charge a demurrage fee based on the order volume on per day basis. After 90 days NOAH HOMZ would not be liable to hold the material, it can be sold (on sale) and the advance amount can be forfeited as the case may be.

RETURNS POLICY

  • At NOAH HOMZ Luxury Furniture & Interiors we take enough effort in packing and hiring renowned freight movers like Safe express, GATI to avoid any damage to goods in transit. However there is always a remote possibility of that happening once in a while for which we have put in place return policy for such goods.
  • If you do not like the product as liking is personal, still we are here to serve you, we can discuss and try to provide a resolution, however the return charges are to be paid by the client.
  • You received a damaged/defective/wrong product-inform us within 2 days of receiving the product and we will provide you the best possible solution – return/refund/replacement.
  • Customer can cancel the order within 3 working days of order Placement with NOAH HOMZ, NOAH HOMZ will reimburse the amount within 10 days to the same account from where the payment was made.
  • NOAH HOMZ strongly encourage you to inspect the goods immediately after taking delivery in case of any damage please take images and videos of damaged items and share with us at WhatsApp or mail us noahhomz@gmail.com